PRIVACY POLICY Tailo

Tailo helps clients to transform their company, operational and technological models into the digital era. This transformation does not just concern the technology, it requires a renewed look on existing business models. IT is no longer merely an enabler, but is more and more a source of innovation and structural competition benefit. And in an increasingly complex world, the power of adaptive transformation, transparency and simplicity are becoming more and more important. Complexity demands simplicity and flexibility. Clients are asking for a party who reduces complexity, who knows the market/sector and who is always one step ahead of the changes. We want to provide companies with a view behind the horizon.

  • Through this privacy statement we clearly state for which purposes personal information is processed;
  • We will only collect the personal information which is necessary for the purposes for which it is processed;
  • We will ask for express permission to process your personal information, in those circumstances where your permission is required;
  • We will not share your information with third parties, unless this is necessary in order to be able to deliver the requested service or whenever we are obligated to do so by law;
  • We will take suitable security measures in order to protect your personal information and to also require this from parties who process personal information on our behalf;
  • We respect your right to make your personal information available for inspection at your request, or to correct or remove it.

Would you like to contact us in response to this privacy statement? This is possible using the contact information below.

Telephone: +31 (0)6 14373141
Monday to Friday from 8.30 to 17.00
Email: info@tailo.nl

Use of personal information

When using our services and website you leave information with us. This may include personal information. Depending on which services and functionalities you choose to use on our websites, we process related personal information.

Personal information

Depending on the services and functionalities which you use on our websites, we may process the following personal information:

  • name;
  • company information;
  • telephone number;
  • email address;
  • information which you yourself fill in in an open field, such as a message in the contact form;
  • technical measurement information of the appliances such as (anonymous IP address, MAC address, identifiers in cookies and your surf behaviour on our websites).

Purposes

Abovementioned information is only used for one or more of the following purposes (depending on which services or functionalities are used):

  • to process your registration for a newsletter, webinar, book, workshop or customer day;
  • to process your question;
  • to send personalised newsletters on the basis of your interests;
  • to answer your questions or handle your complaints through social media, email, by mail or telephone;
  • to improve the website on the basis of your behaviour.

Provision to third parties

Tailo does not sell your information to third parties and will only provide this if this is necessary to execute our agreement with you or to satisfy a statutory obligation. For example, we provide your information to the postal service to deliver the book the full story.

We conclude a processing agreement with companies who process your information on our behalf, to ensure an equivalent level of security and confidentiality of your information. Tailo remains responsible for this processing.

Profiling and cookies

In order to offer you the best online experience, we combine your personal information from different sources. These sources include:

  • Tailo.nl

By combining your information, from the websites of Tailo, we can display personalised content on the various websites. This enables us to make sure that the content suits your interests. This also allows us to personalise the newsletters.

We make use of cookies for the collection and combining of your information. Want to know more about cookies? Read our cookie statement.

Security and storage

Tailo takes the protection of your information seriously and takes suitable actions to prevent abuse, loss, unauthorised access, undesirable disclosure and unauthorised changes. Only the necessary people have access to the information. The access to the information is protected and our security measures are checked regularly. If you are under the impression that your information is not properly secured or if there are indications of abuse, then please contact us.

All websites of Tailo feature an SSL certificate and are hosted on a dedicated server with True b.v. This server is secured by the dedicated security team of True. This team consists of ethical hackers, network specialists and various system specialists. Security audits are carried out on application level.

Tailo will not store your personal information for longer than strictly necessary to realise the purposes for which your information is collected. This means that we store the information for as long as necessary to deliver your requested service. The exception to this rule is the information which we are required to store for a longer period because we are obligated to do so by law.

Services

The Service is available on Tailo’s server. Tailo shall use its reasonable efforts in order to have the Service available to the Customer without interruption. However, Tailo reserves the right to have temporary breaks regarding the availability of the Service due to technical reasons such as maintenance breaks. 

Tailo and its cooperation partners shall take no liability for any errors in the content of the Service or any consequences of such errors. The Customer shall have no right, except with Tailo’s specific prior written notice, to give access to the service to third parties. 

Price of the Service, Term of the  Agreement and Termination 

The content and price of the Service is described in the Agreement with the client. Subject to payment of the fees for the user rights the Customer is entitled to use the Service for the period and to the extend agreed in the Agreement and according to these General Terms. Unless otherwise specifically agreed between the Parties, the Agreement and the agreed user rights are valid for twelve (12) months from the date of signature of the Agreement by the Customer. If neither Party terminates the Service or any part of it in writing latest thirty (30) days prior the expiration of then current agreement period, the Agreement and the Service shall automatically renew and continue to be in force for another consecutive 12-months period. 

Tailo has the right to terminate the Agreement with immediate effect, if the Customer (i) commits a substantial breach of the agreed terms and conditions and has not remedied such breach within 15 days from Tailo’s written notice for the breach; or (ii) is declared bankrupt or is put into liquidation proceedings or otherwise ceases to make its payments. 

Websites of third parties

Websites of third parties which are connected to our websites through links, have their own privacy policy. This means that the privacy policy of Tailo does not apply for these websites. We are not able to guarantee whether these websites handle your personal information in a reliable or safe way. We suggest that you look through the privacy statement of the website before using the website in question.

Minors

Our website and/or service does not have the intention to collect information about website visitors who are younger than 16 years old. Unless they have permission from parents or guardian. However, we cannot check whether a visitor is older than 16 years old. We therefore recommend that parents are involved in the online activities of their children, in order to prevent that information is collect about children without parental permission. If you are convinced that we have collected personal information about a minor without this permission, then please contact us using the email address info@broadhorizon.nl, and we will remove this information.

Changes in this privacy statement

The privacy statement can be changed. This change will be mentioned on the website. If this means that your information will be used in a different way, then we will ask for agreement for this in advance. We will never use your information for other purposes without your permission.

Inspection and changing your information

To inspect your information and request changes, you can contact us in the following ways:

Telephone: +31(0)614373141
Monday to Friday from 8.30 to 17.00.
Email: info@tailo.nl

In order to prevent abuse we ask you to provide adequate proof of identification for a written permission for inspection, by also sending a copy of a valid proof of identification. Do not forget to black out your social security number and your passport photo on the copy.

Effective date

These (renewed) privacy statement has entered into effect on 1 April 2019.

Cookie statement

The websites of Tailo make use of cookies in order to provide you with an optimal user experience. Analytical cookies, functional cookies and cookies for identification and authentication. A cookie is a simple text file which is sent along with pages of this website and stored by your browser (such as Firefox or Internet Explorer) on the hard drive of your computer.

Cookies cannot damage your computer or the files on your computer. In addition, it is important to note that we do not identify persons with cookies, but only computers.

Types of cookies which we use:

  • For functional and analytical purposes (anonymous)
  • For identification and authentication
  1. For functional and analytical purposes (anonymous)

We use functional cookies in order to register and remember your preferences as a visitor. This allows you to not have to state your preferences again and again, to ensure that the website is easier to use. For example, we use ‘cookie_notice_accepted’ in order to either display the cookie notification on our site or not. We use analytical cookies to analyse the use of our websites in order to allow us to improve its functionality and effectiveness. The software that we use for this purpose is Google Analytics. In order to comply with the Personal Data Protection Act we do not share information with Google and we have a processing agreement with them.

  1. For identification and authentication

One of the ways in which we use this type of cookie is to identify people after they have had an interaction with our website. An interaction is meant to be understood as the filling in of a contact form, the creation of a sample package or the clicking on a hyperlink in an email which you receive from us. The information which we register for such an interaction is never shared with others.

Erase, enable and manage cookies

Using your browser settings, you can remove existing cookies, allow or block all cookies and set preferences for certain websites. The websites of Tailo also show you the following options for which cookies are placed:

Agreement

You hereby select the recommended settings to offer you the best possible experience on the websites. You agree with the cookies:

  • For functional and analytical purposes
  • For identification and authentication

Adjusted

You hereby select the adjusted settings to ensure that the website functions in the best way possible. You agree with the cookies:

  • For functional and analytical purposes (anonymous)

All Cookies on this site

Below you will find an overview of the cookies which we use on the websites of Tailo. Please note that this information changes from time to time, for example because we adjust our website or because the regulations around cookies change. We do our very best to always keep this information as accurate as possible and we therefore recommend that you look at this page regularly. This way you can always decide whether you want to adjust your cookie settings if there are any changes.

Questions?

Do you have questions? Please feel free to contact us. We are pleased to help you.