From Conversation to Action
Know your Customer, Improve Marketing, Speed-up Customer Service
Know your customer
Real-time visual insights in customer sentiment, customer needs and underlying customer questions.
Increase retention & cross-sell
Get real-time triggers on price sensitivity, customer sentiment and churn risks.
Enrich your customer view with new conversational insights
our AI engine enables real-time data enrichment of your CRM, DMP or other data platforms, with important insights from customer conversations.
Perfect for sales, marketing & customer support
Actionable insights from thousands till millions of customer conversations
Marketeers & Analists
- ✅ Improve forecasting models
- ✅ Automatic data enrichment
- ✅ Input for marketing triggers
- ✅ Get a 360° customer view
- ✅ Automate customer support
- ✅ Smart replies for agents
- ✅ Improve quality management
- ✅ Lower average handling time